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Term & Condition

RESERVATION AND CONFIRMATION PROCEDURES :

A. OUR RATES :
- Our internet rates are valid for booking made through our website not direct to hotel or others.
- Most of our internet rates are including of government tax, service charge and breakfast.
- However, please find the information of the rates for each villa, or simply contact us for details.
- Room rates are quoted per room per night except packages rates.

B. RESERVATION AND CONFIRMATION PROCEDURES:
- All bookings including room availability and room rates are referred to our written confirmation.
- We will need a deposit or full prepayment to secure the confirmed booking(s).
- A reservation voucher will be issued to show upon arrival to the villa
- The credit card details as a guarantee only and will be charged upon your arrival
- Cancellation fee  will be referred to villas' cancellation policy
- Upon agreement, payment can be directly to the villas at our confirmed rates.

C. CANCELLATION POLICIES AND PROCEDURES :

Regular (Low) Season :
- One night room charge for any cancellation within 14 days prior to the arrival date
- Two nights room charge for any cancellation within 7 days prior to the arrival date.
- Early check out will be charged two nights room value.

High Season & Peak Season :
- One night room charge for any cancellation within 21 days prior to the arrival date.
- Two nights room charge for any cancellation within 14 days prior to the arrival date.
- Full nights room reserved will be charged for any cancellation within 7 days prior to arrival date.
- No refund for early check out.
- Other conditions will be reffered to each villas' cancellation policies and procedures.

D. PAYMENT METHOD :

A deposit or full prepayment to secure the confirmed bookings is required which can be done by below options :
1. Telegraphic Transfer (T.T) to our Bank account ( in USD or Rupiah)
2. Sending own valid credit card details by fax or email including authorization statement.
3. Online payment by Visa or Master Card, link will be sent after having our confirmation

The balance of payment (if any) will be collected upon arrival which can be done with :
- Cash (Euro, USD, Aust Dollar, Sin Dollar, Yen ) or Traveller Cheque
- Credit card ( Visa or Master card) with additional 3% for bank charge
- Upon our confirmation, the balance of payment can be to the villas at our confirmed rates.

Should there be any further assistance we can do for you please email us :villas@balionlines.com